Will my customers' information be exposed if I license my records?
In this article
What is removed, every timeHow does the scrubbing actually work?What if my customer contracts forbid sharing?What does the agreement say?What is removed, every time
- Customer and contact names, emails, phone numbers and addresses
- Card numbers, bank details, social security numbers
- Health records and anything else a law protects
- Any category you did not personally approve
- Any records a customer contract says you cannot share
What stays is the shape of the work: the ticket and its resolution, the estimate and its change orders, the commit and the review, the close and its reconciliations, with the identifying details replaced.
How does the scrubbing actually work?
The buyer connects to the sources you approved with read-only access. It takes a copy, runs it through detection and removal of personal data, checks a sample by hand, and deletes the original it took. Access is revoked when processing ends. Nothing is written back to your systems, and nothing leaves processing with names in it. One buyer, for example, publishes exactly this: original datasets retained only for processing, deleted after, no customer information exposed, access read-only and revoked at project end.
What if my customer contracts forbid sharing?
Then those customers' records stay out. Many B2B contracts restrict use of client data; the buyer will ask, and the two-minute check asks before that. Companies with some restricted clients still license the rest. If you are not sure what your contracts say, say so; it is the most common answer and it is fixable.
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Get my estimate →What does the agreement say?
A written agreement, signed before anything moves, sets out the sources in scope, how the copy is scrubbed, how long the buyer keeps the original, what the buyer may do with the scrubbed version, and what you are paid and when. You approve every source. Most agreements are non-exclusive, and none of them transfer your customers, your name or your business. How the whole process works.
In short
- Customer names, contact details, payment and health data are removed before anything is shared.
- You approve every category. Access is read-only and revoked afterward.
- Records under restrictive customer contracts stay out.
- A signed agreement sets scope, scrubbing, retention and payment.
